Remote IT Support · Australia

Your IT team.
Always on.
Always remote.

My Remote IT gives Australian small businesses enterprise-grade IT support — fast, personal, and at a flat monthly rate. No contracts, no surprises.

4hr
Response time
99.9%
Uptime SLA
AU
Business focused
$0
Lock-in contract
Helpdesk Support Cybersecurity Microsoft 365 Cloud Backup Device Management Network & Wi-Fi POS Support Remote Monitoring Helpdesk Support Cybersecurity Microsoft 365 Cloud Backup Device Management Network & Wi-Fi POS Support Remote Monitoring
What we do

Full IT coverage,
handled remotely

Everything your business needs to stay running — monitored, protected, and supported every day.

01

Helpdesk support

Fast remote help for your team via email, phone, or chat. Real people, real answers — during AU business hours.

02

Cybersecurity

Antivirus, firewall management, security patches and staff awareness training — keeping threats out.

03

Cloud & backup

Microsoft 365 setup and management, automated cloud backups, and disaster recovery planning.

04

Device management

Remote monitoring of all your PCs, laptops, and mobiles — patches, health checks, performance tuning.

05

Network & Wi-Fi

Stable, secure business networking. We configure, monitor, and troubleshoot your connection remotely.

06

POS & software support

Setup and support for booking systems, point-of-sale software, and business apps. No more vendor hold queues.

The process

Running in 3 steps

01

Free 30-min consultation

We learn about your business, your IT setup, and your pain points — no jargon, no pressure, just a conversation.

02

Onboarded in 24 hours

We remotely connect to your systems, install monitoring tools, and set everything up. You won't need to lift a finger.

03

Ongoing support & monitoring

From that point on, we watch over your IT every day. One flat monthly fee — no surprise bills, ever.

04

Monthly health reports

You get a clear monthly report on your IT health, upcoming risks, and our recommendations in plain English.

System health ● All good
94%
12 devices monitored · last check 4 min ago
Security status ● Protected
0 threats
Antivirus active · patches up to date
Backup status ● 1 warning
78%
1 device backup overdue · fixing now
Simple pricing

Flat rates.
No surprises.

All plans include unlimited remote support during AU business hours. Cancel anytime — no lock-in contracts.

Starter
AUD $299/mo
Solo operators and 1–2 person businesses getting started with managed IT.
  • Up to 2 devices monitored
  • Remote helpdesk support
  • Antivirus & security patching
  • Cloud backup setup
  • Email & Microsoft 365 support
  • Monthly health report
Get started
Growth
AUD $799/mo
Growing businesses with 8–20 staff and more complex technology needs.
  • Up to 20 devices monitored
  • Dedicated support engineer
  • Full cybersecurity stack
  • Disaster recovery planning
  • Vendor management & liaison
  • Quarterly IT roadmap review
  • Staff IT training sessions
Get started
What clients say

Trusted by AU businesses

SM

"Switching to My Remote IT was the best call I made for my salon. Our booking system used to crash weekly — now it just works. And when something comes up, someone actually picks up."

Sarah M. — Owner, Bloom Beauty Studio, Melbourne VIC

Get in touch

Let's talk about
your IT needs

Book your free 30-minute consultation

No obligation, no tech jargon. We'll figure out exactly what you need and give you an honest recommendation — even if that recommendation isn't us.

Emailhello@myremoteit.com.au
HoursMon–Fri, 8am–6pm AEST
ResponseWithin 4 business hours
Message sent! We'll be in touch within 4 business hours.